Before sending any starter to Sky-Tec for service, please:

1. Complete steps 1 & 2 of the Sky-Tec Troubleshooting guide 
   
   If the Troubleshooting Guide indicates the starter may be at fault, please call Sky-Tec to discuss your service issue.
   
   Many of our customers are surprised to find (sometimes after paying for postage to send their starter to Sky-Tec) that their starter was running fine.  Remember, the starter is only one component of your aircraft's starting system.  That is why it is imperative that you understand the complete picture of how your aircraft is supplying voltage to each starting system component prior to removing and returning your Sky-Tec starter for service.
   

2. If you determine that your starter does require service and your aircraft is certified, DO NOT attempt to service it in the field.  Only Sky-Tec (in the U.S.) is certified by the FAA to return your starter to service.  Attempts to service the starter in the field can (and most likely will) void your starter's warranty.  Experimental applications may call the factory to obtain permission to disassemble/service their starter.
   

3. Please read and understand the terms of the Sky-Tec Factory Warranty before requesting any warranty credit or service.
   

4. Shippers are responsible for all inbound shipping charges including but not limited to shipping, duties, taxes, and entry prep fees, regardless of whether warranty service applies or not.
   

5. DO NOT SEND A STARTER TO SKY-TEC WITHOUT FIRST OBTAINING A RETURN AUTHORIZATION
   

To return a starter to Sky-Tec ->   <-Click here

Once Sky-Tec receives your starter, we will inspect & test it, determine what if any repairs are necessary and contact you to finalize payment and shipping preferences prior to doing any repairs on your starter. Or, to avoid delays, you may also choose to provide repair, shipping & payment instructions in the package and Sky-Tec will turn your service order around immediately.

Should you choose UPS to deliver your package, Sky-Tec will make every effort to turn your starter repair or overhaul around the same day we receive it.  Other carriers will require a next-day turn-around.  Occasionally, however repairs may take longer than the same or even next day.

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